Independent Trading Co. Heavyweight Unisex Hoodie

We are sorry to learn that the lettering on your Independent Trading Co. Heavyweight Unisex Hoodie was slightly falling off right as you unpacked it, as this is certainly not the quality standard we strive to provide. To investigate this issue and ensure it is properly addressed, please reply to this email with clear photos showing the areas of concern on the hoodie. Thank you for bringing this to our attention. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

We’re sorry to hear that the edges of your hoodies were not fully laminated. We understand how disappointing it is to receive a product that doesn’t appear to be fully finished. Please send us a few clear images showing the affected edges, so we can review the issue and better understand what happened. For instant support, please don’t hesitate to contact our Customer Support team directly at https://www.vistaprint.com/customer-care/help-center/. We’re here to help!

We regret to hear that the logos on the T-shirts were printed with a black background. Upon reviewing the account, we saw that they were uploaded that way. We love it when our customers are happy with their shopping experience, so we'd love to help. We've removed the background color and have placed a free reorder for another set of shirts. Thank you for bringing the issue to our attention. We truly value and appreciate your business.