We are glad to hear that the embroidery and overall garment quality met your expectations. Nonetheless, we understand the frustration caused by the sizing issue and how disappointing it is when the sweatshirt does not fit as intended. For future orders, we recommend always referring to the size charts provided on our product pages prior to ordering, as this helps ensure the selected size aligns with expectations. To resolve this for your current order, please reply to the order-related email with the preferred size, and we will gladly set up a free reorder for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 1.866.207.4955.