Thank you for your continued support and for taking the time to share your feedback. We are very sorry to hear that your recent orders did not meet the quality you have come to expect, especially with issues related to color accuracy, off-center printing, and embroidery. That is certainly not the standard we aim to deliver, and we completely understand your disappointment. To help us investigate further and make this right, kindly reply and share images of the full embroidery along with any helpful details. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.