Comfort Colors™ Garment Dyed Short Sleeve Shirt with a Pocket

We're sorry to hear that the logo on your shirts did not meet your expectations, especially after having positive experiences with your previous orders. We understand how disappointing it is when your brand colors don't appear as expected. After reviewing your order, we found that the image printed on the shirts closely resembles the approved design that was submitted for printing. The lighter shirt color may have affected the perceived vibrancy and contrast of the logo. To help address your concern, we have taken action on your account. An email will be sent shortly with the details of the resolution. For future orders, we recommend uploading a brighter, higher-contrast version of your logo to help the colors stand out better against the shirt color. We also recommend converting your artwork to the CMYK color format before uploading, as this typically provides the best results for print. If you need assistance preparing or optimizing your logo for printing, our Customer Care team will be happy to guide you through the process. https://www.vistaprint.com/customer-care/help-center/

We’re truly sorry to learn that the Comfort Colors™ Garment Dyed Short Sleeve Shirt with a Pocket did not meet the quality you expected. This is far from the experience we aim to deliver, and we regret the disappointment caused. To help us look into this thoroughly and provide the right support, please reply to this email and share clear photos showing the quality concerns you’ve noticed along with a brief description of the areas affected. This will allow us to review the matter carefully and work toward a prompt and suitable resolution.

Thank you for your feedback regarding the Comfort Colors™ Garment Dyed Short Sleeve Shirt with a Pocket. We're sorry to hear that the final product did not match your expectations in terms of logo placement and print method. We understand how disappointing this can be, especially when the preview appeared differently. For future orders, we recommend carefully reviewing the PDF proof or design preview before completing checkout, as it reflects the final positioning and decoration method. As you've already provided an image, we’ve forwarded the details to our team. A separate email will be sent shortly with available options. We appreciate your patience and the opportunity to make this right.