District® Very Important Tee® V-Neck with Left Chest and Back Print

Thank you for your feedback, and we’re sorry to hear that the logo is not visible on your shirt. We understand how disappointing this must be, especially for a new business. Based on our checks, the logo was uploaded as a transparent file with a black design placed on a dark navy shirt. This can result in low contrast, making the design difficult to see. For better visibility, we recommend using a design with a background to create contrast or selecting a lighter shirt color. To help, we have taken action on your account to address the issue. A confirmation email with the details will be sent to you shortly.

We regret to hear that the T-shirt was not as expected. We have done some checks, and we are seeing that the logo was only placed on the front of the T-shirt, and the blank option was selected for the back. You have the option to edit the current shirt by adding your design to the back and placing a new order. Feel free to contact us directly for any further assistance.

We understand how frustrating this situation must have felt, and we truly regret that your experience did not meet your expectations. After reviewing your account, we are glad to see that our customer care team has already responded and is currently handling the matter via email to investigate the concerns you raised and work toward a satisfactory resolution. Regarding the delivery concern, we also checked the order details and noted that the order was placed with Standard delivery speed, which had an estimated delivery date of March 13. According to the shipment tracking, the package was delivered earlier than expected on March 11. Furthermore, we understand that you also mentioned concerns regarding the t-shirts received, and our team is actively reviewing this with you through the ongoing email communication. Please feel free to continue the conversation there so we can ensure the matter is properly addressed and assist you further.