Thank you for taking the time to share your experience with us. It seems you are not happy with the material of the T-shirts. We'd love to look into this for you. To help us assist you more effectively, please reply to this email/message with more details related to the issue and photos displaying the concern. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/.

We’re truly sorry to hear that the Gildan® DryBlend™ 50/50 Short Sleeve T-Shirt didn’t meet your expectations in terms of print feel. While we’re glad the shirt quality and artwork itself were appreciated, we understand how disappointing it is when the decoration feels heavier or less natural than anticipated. This particular product uses heat transfer technology, which allows for unlimited colors and delivers a vibrant, colorful print. However, it can result in a firm, plastic-like texture—especially on larger or more detailed designs. We know this may not be the finish you were hoping for, and we appreciate you sharing your experience. To help us assess the concern and explore the best possible resolution, we kindly ask that you respond with clear photos of the printed area, so our team can review the application quality. Your feedback will also be shared with the relevant department to support ongoing product improvements. If this matter is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for personalized assistance. Thank you again for your honest input—we’re here to help and committed to making this right.

We regret to hear the quality of the Gildan® DryBlend™ 50/50 Short Sleeve T-Shirt didn't meet your expectations, despite the printing being great. To help us assist you more effectively, please reply to this email with more details of the quality issue. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. We look forward to working with you.