Gildan® Ultra Cotton™ Short Sleeve Ink Printed T-Shirt

Thank you for sharing your feedback on the Gildan® Ultra Cotton™ Short Sleeve Ink Printed T‑Shirt in size 2XL. We appreciate the photos you provided of both the preview and the actual product received, and we understand how important accurate logo placement is to the professional look of your order. We’re sorry to hear that the logo placement did not match the preview you approved, appearing lower and slightly misaligned. After reviewing your account, we can confirm that a support representative has already assisted you and taken the necessary steps to resolve this concern. A replacement order is currently in production, and we hope this will provide the quality and presentation you expected. Your feedback has been shared with our product team to support ongoing improvements in print alignment and quality control. This helps us strengthen our processes and ensure greater consistency in future orders. We truly appreciate your patience and continued trust, and thank you for allowing us to make this right. Please know that we remain committed to supporting your projects with products that meet your expectations.

Thank you for bringing this to our attention. We are very sorry to hear that the logo on your apparel was applied crooked and placed way too low from the collar compared to your design preview. We always want your items to print exactly as you customized them, and we understand your disappointment. To ensure your satisfaction, we have processed a replacement for you at no cost, which will be handled under the same order number. An email with tracking details will be sent directly to you as soon as it ships out. In the meantime, please feel free to dispose of or recycle the original item you received. We appreciate your patience, and please let us know if we can assist you with anything else.