We appreciate you sharing your thoughts on the Next Level Festival Women's Crop T-shirt. We regret hearing that the printing and quality weren't to your satisfaction. Please note, the decoration technology used is heat transfer. This is described as a firm, plastic-like feel. To get the design printed directly on the shirt, you'll need to select a shirt that offers "direct to garment" printing. Furthermore, the shirt has a cropped raw-edge hem and sleeves. Both of these details are listed on the product details page: www.vistaprint.com/clothing-bags/t-shirts/next-level-apparel-ladies-festival-cali-crop-t-shirt. In addition, we suggest that you review the product details page carefully before selecting a product. We have taken action on your account, and a follow-up email with more details will be sent to you. We hope this helps.