Thanks for sharing this with us, and we’re sorry to hear that the colors on your shirt didn’t match what you saw in the preview. We’d like the opportunity to make this right and ask that you provide us with images of the affected t-shirt so that we can work together to resolve this issue. If your request is urgent and you need an immediate solution, please reach out to our care team via https://www.vistaprint.com/customer-care/help-center.

Thanks for sharing this review with us, and we're sorry for the disappointment you’ve experienced with the background remover tool. We would recommend avoiding using the background remover tool entirely. Since your PNG already has no background, you shouldn’t need the remover. We would also recommend having your designer assist with removing any background color associated with the image file. If you have any additional product or design-related queries, please let us know so we can assist.

Thanks for sharing your feedback — we’re sorry to hear the imprint on your Nike® Dri-FIT Long Sleeve T-shirt didn’t meet your expectations. For this product, the print technology used is Heat Transfer, which, as disclosed on the product page, provides “Unlimited colors. Firm, plastic-like feel. Vibrant, colorful print.” We understand this finish can feel different compared to direct-to-garment printing, and checking these details before ordering can help set expectations for the final result. That said, we do offer other Long Sleeve T-shirt options that are printed using direct-to-garment technology, which produces a softer, more integrated feel on the fabric https://tinyurl.com/3xrv2hb3. We hope you’ll consider exploring those alternatives for future orders. We appreciate your input — it helps us guide customers more clearly and improve the overall experience.