Thank you for sharing your feedback on your Die‑Cut Postcards. We’re glad to hear you were satisfied with the overall quality and that our Customer Service team was able to assist you with another order. We understand your concern about the edges of your design being cut off on the oval format. While we’re pleased it wasn’t too severe in this case, we know how important it is for your artwork to print exactly as intended. Should you need further assistance with this product, please let us know by responding to this review. If you’d prefer to speak with someone directly, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center here: https://www.vistaprint.com/customer-care/help-center/ for real‑time support. Regarding the other order you mentioned, we can see that the most recent communication from our support team was an approval request for your Standard Postcards with the file name “VP_Trial_Standard Postcards.” Please revisit your My Projects here: https://www.vistaprint.com/my-account/design/projects/ and provide your approval so we can proceed with the replacement. You may also reply directly to the email communication awaiting your confirmation. We truly value your input and appreciate the opportunity to make this right. Thank you again for choosing VistaPrint.