Thank you for sharing your review — we understand how disappointing it must have been to receive printing that appeared blurry and misregistered. We’re glad to hear the refund was processed to your satisfaction, and we also acknowledge your concern regarding the print quality. Your feedback is important and will be shared with our team as an area for improvement, so we can continue working on enhancing both product quality and consistency.

Thank you for sharing your feedback on your recent purchase of Custom Shipping Envelopes in Medium (11.5" x 9"). We truly understand that what you were looking for was a larger, regular Manila‑style envelope with a sticky closure in 13" x 10", designed to mail multiple copies of documents without the added thickness or weight of cardboard. At present, the closest option we offer is the Custom Shipping Envelopes, but we recognize this may not fully meet your needs. Please rest assured that your feedback has been shared with our product team, as we continue working toward offering more economical and standard envelope sizes with customization options. If you have any further questions or need assistance, our Customer Support team is available at 1-866-207-4955, or visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for assistance. We greatly appreciate the time you took to let us know about your experience, and your input will help guide improvements to better match customer expectations in the future.