Thank you for sharing your feedback on the Matra Banded Medium Journal. We’re sorry to hear that the size of the product did not match what you were expecting. The journal itself measures 8.38" in height x 5.25" in width, with a design area limited to 3" x 3". While your uploaded artwork utilized the full width of the design space, the height was slightly shorter, which meant the available area was not fully maximized. We understand how easy it can be to overlook dimensions when customizing, and we regret any inconvenience this may have caused. If you’re looking for options with a larger design area, we recommend exploring our range of Custom Notes, Pads & Journals: ttps://www.vistaprint.com/promotional-products/writing-office/notes-pads-journals, which offer more substantial sizes and a wider variety of styles to better suit your needs. For future orders, if you have any questions or would like guidance before completing your purchase, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center: https://www.vistaprint.com/customer-care/help-center/ for real‑time assistance. We truly appreciate your input and the opportunity to improve your experience. Your feedback helps us ensure our product details are clear and that customers feel confident in their selections.