‘Matching’ pen is anything but. .
Oct 11, 2025 | Joseph D. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We sincerely apologize for the issue with the pen not matching your notebook. We understand how frustrating this must be, especially given the large quantity ordered and the time-sensitive nature of your conference. To help us investigate and address the matter properly, please reply to this email with a photo of both the pen and the notebook. This will allow us to review the discrepancy and work toward an appropriate resolution. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/