Cairo Fidget Ballpoint Pen

We’re truly sorry to hear that the printing on your Cairo Fidget Ballpoint Pens is unreadable and that the product fell short of the quality you expected. We understand how disappointing this must be, especially when it comes to displaying your logo. We’d appreciate it if you could share a photo of the pens showing the printing issue so we can better understand the concern and have it reviewed by our team. Thank you for bringing this to our attention and giving us the opportunity to address your feedback.

Thank you for sharing your review with us. We acknowledge your feedback and sincerely apologize for the issues you experienced with the pen springs and click mechanisms. We completely understand how frustrating that must have been, and we deeply appreciate the effort you took to repair them yourself. To help us investigate this issue with our production team and find a suitable solution for you, could you please reply directly to this email with your order number? If possible, please also share a few photos or a short video showing the concerns mentioned with the pens. Once we receive your details, our team will review the issue and work to make this right for you.

Thank you for sharing your feedback. We're sorry to hear that some of the Cairo Fidget Ballpoint Pens arrived broken or didn't work as expected. We're glad the ones that worked were a hit, but we understand your disappointment with the quality. Based on our checks, we can see that you were previously compensated for the affected pens. We'll also be sure to share your feedback with the relevant team for review.