Coloris Gel Pen

Thank you for sharing your feedback on your recent Coloris Gel Pen order. We truly appreciate your input and understand how important it is for your pens to feel durable and substantial. We acknowledge your concern that the pens feel lighter than expected, and we regret any inconvenience this may have caused. To better suit your preference, we invite you to explore our Custom Pens collection, which features higher‑quality materials and a more substantial feel. You can find more details here: https://www.vistaprint.com/promotional-products/writing-office/pens Your feedback is valuable to us, and we will ensure it is forwarded to the relevant team for review and improvement. This helps us continue refining our products and services to meet the expectations of our customers. Thank you again for taking the time to share your experience. We look forward to supporting you with future orders that reflect the quality and reliability you expect from VistaPrint.

We truly appreciate your loyalty and kind words about our customer service and reasonable prices over the many years you have ordered with us. However, we are very sorry to hear that your first order of Coloris Gel Pens had issues. After checking your details, we noted that our support team has already reviewed your case, responded to your inquiry, and provided a resolution. Additionally, we have ensured that your feedback regarding the pen quality has been reported directly to our relevant product teams for thorough review. Thank you for bringing this to our attention. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.