Thank you for taking the time to share your review on the Nash Wheat Straw Ballpoint with us. We regret that the quality failed to meet your expectations. We understand personal preference for higher quality pens and we would be more than happy to assist you with choosing one from our wide variety offered. Please contact us if help is needed with browsing our options.

We're truly sorry to hear about your disappointment with the graphic transfer on the pen. Ensuring the clarity and legibility of our products is important to us, and we regret any inconvenience or frustration caused by the issues you encountered. We want to make this right for you, and have emailed you details on a resolution that has been provided to you. We hope to have make your future visits more favorable.

We greatly regret that your Pens didn't turn out as you had expected. We continually strive to improve our service, and your input gives us the chance to do better. We'll make sure your feedback is taken into account. Thank you for your review.