Lumavibe Gel Pen

Thank you for sharing your feedback on the Lumavibe Gel Pen. We are sorry to hear the design did not turn out as expected. We have reviewed the design and noticed that the text size was hard to read, the logo was small, and the color did not contrast well with the pen's background. We are prepared to assist with a replacement order, and we have made adjustments to the pen. The updated version is now in your Shopping Cart. Please take a moment to review the design and kindly confirm your approval by replying to this email. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. For best results in the future, we suggest that you download a "PDF proof" of your design before completing the order. This is available in the editing studio in the upper-left corner when you click the product name. When viewed at 100%, it will show you what the document will look like when printed. We look forward to working with you.

We sincerely apologize that the accent color on your Lumavibe Gel Pens arrived as a much brighter neon green than pictured on our website. We know how important color accuracy is when customizing products, and we are sorry for the disappointment this caused. We would love the opportunity to make this right. Please reply to this message with a quick photo of the pens you received so our team can review the color variation. Once received, we will gladly arrange a suitable resolution for you.