Event Planning & Entertainment Custom Acrylic Signs Templates

We are sorry for the inconvenience caused and appreciate you taking the time to share your experience. We are glad to hear that you’re pleased with the quality of the circular acrylic sign and the final result. That said, we understand how frustrating it must have been to discover after delivery that the spacers were not included and had to be ordered separately, causing a delay with installation. Please rest assured that your feedback will be shared with our teams for review and future enhancement, particularly around making accessory inclusions clearer during the ordering process. For future orders, we recommend carefully reviewing the product details on the product page to ensure all components and options are clearly understood before placing your order, helping set clear expectations.

We apologize for the inconvenience caused. To assist further; please reply to this email with photos of the mug showing the smearing issue so we can review the print outcome. While we’re glad to hear that most of the mugs met your expectations, we want to ensure that any quality concerns are addressed promptly. Your feedback is very important to us, and we eagerly await your response.