Rectangle Flags Templates

Thank you for sharing your feedback on your Rectangle Flags with the bundle complete flag set. We’re very sorry to hear about the concerns you experienced with the product quality, the clarity of the stand options on our website, and the shipping error that caused delays. We understand how inconvenient it is to have to arrange shipping separately and how challenging it must be that the flag is not yet in use due to the stand issue. After reviewing your account, we can confirm that one of our support representatives has already assisted you and taken the necessary actions on your order. Please be assured that your comments have also been forwarded to our product team for review, as feedback like yours helps us improve both product descriptions and fulfillment accuracy. We truly appreciate your recognition of our customer service team’s attentiveness, and we remain committed to ensuring your future experience is seamless from order to delivery. Thank you for your understanding and for giving us the opportunity to make this right. We look forward to serving you better in the future.

We are very sorry to hear that the flags were heavier than expected and that the pole length made them difficult to travel with. We understand the importance of portability for this type of product and sincerely apologize for any inconvenience this may have caused. Thank you for sharing your feedback regarding the pole design and travel suitability. Insights like yours are extremely valuable and help us identify opportunities to improve our products moving forward. If you would like support in finding an alternative option that may better suit your needs, please feel free to let us know, and we will be glad to assist. If your request is urgent, and you need immediate assistance, please contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center/.