SEG Fabric Stands Templates

Thank you for sharing your feedback — we’re glad to hear you found both the stand and the fabric banner to be of good quality, though we understand how frustrating it must have been when the banner didn’t fit securely. Your account was reviewed, and we found that one of our Care Specialists has already assisted you with this concern and took the necessary actions on your order. We appreciate you taking the time to let us know about your experience, as it helps us improve product design and ensure your satisfaction with future orders.

Thank you for your feedback — we’re sorry to hear about the trouble with your SEG Fabric Stand order. An assembly guide should have been included in your package. If it was missing, you can also view or download it directly from the product page under the FAQ section on our website. We understand how disappointing it must be to receive a product that arrived wrinkled, dirty, and not functioning as expected. So we can investigate further and make this right, could you please share images of the stand, particularly the areas that are wrinkled, dirty, or not displaying correctly? We appreciate the chance to turn this around for you.

Thank you for sharing your feedback, and we’re sorry to hear that the banner didn’t meet your expectations. We understand how frustrating it can be when setup doesn’t go smoothly. Please ensure the banner is assembled following the guide below, as proper alignment can help prevent the need for constant adjustments. That said, we completely respect your preference for a retractable option and appreciate you sharing your experience. Your comments will be shared with our team for review. https://cms.cloudinary.vpsvc.com/image/upload/v1713257303/NPIB-17397-SEG-StandUp-assembly-guide-Digital-001.pdf