Custom Napkins Templates

Thank you for sharing your honest feedback with us. We are truly sorry to hear that the black background on your Custom Napkins did not print as densely as you expected and turned out looking more gray. To help clarify our printing process, our custom napkins are only available in White and Ecru base colors, meaning any background color chosen in the design studio is printed onto that lighter fabric rather than using pre-dyed black napkins. We want you to be satisfied with your order, and we would love to take a closer look at how these turned out. Could you please reply with a photo of the napkins you received? Once we can review the print quality, we will find the best possible resolution for you. Alternatively, if your request is urgent, you can always reach our Customer Support team directly at 1-866-207-4955 or visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. We appreciate your patience and look forward to making this right.