We are pleased to hear that you were happy with the overall quality of your stamp. However, we’re sorry to learn that the font size didn’t appear as you had anticipated. We completely understand your concern and are happy to assist. To help avoid similar issues in the future, we recommend using the on-screen preview and downloading a PDF proof before placing your order. These tools provide a clear and accurate representation of how your design will appear once printed, giving you the opportunity to adjust the text size to your preference. You can learn more about how to use these features here: https://www.vistaprint.com/customer-care/help-center/360052259371/?querycat=helpcenter_search_dropdown&q=pdf%20proof We hope this guidance proves helpful for your future projects.

We’re truly sorry to hear that your Rectangular Self-Inking Stamps came out smaller than expected and that the text is difficult to read. We completely understand how disappointing this must be, especially after customizing it with multiple word lines and your logo. It’s possible that the image uploaded was too small, which can affect the clarity and final result. For best outcomes, we always recommend double-checking the image size and quality before checkout. To help us make this right, could you please share the image you used for your Rectangular Self-Inking Stamp? This will allow us to review the setup and guide you with the best next steps. Thank you for bringing this to our attention, and we truly appreciate your patience and the opportunity to assist you.

Thank you so much for your feedback—we’re glad to hear the stamp works well and delivers a clear, legible impression. That said, we’re truly sorry for the confusion surrounding the blank top section of your Rectangular Self-Inking Stamp, and we understand how unexpected this can be when you rely on it for quick and accurate use. To clarify, as noted on the product page (https://www.vistaprint.com/stationery/stamps/self-inking-stamps), the stamp is intentionally designed to arrive with a blank label on top. This is part of the assembly process: simply remove the paper insert, stamp it once, and place it back into the display window. This step ensures the label reflects your actual stamp impression and serves as a reliable orientation guide. We understand this may not have been clearly communicated, and we’ve shared your feedback with our product and quality teams to help improve clarity and enhance the customer experience moving forward. If you need any help with this process or have further questions, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. Thank you again for reaching out—we’re here to help and committed to making your experience even better.