We’re truly sorry to hear that your VistaPrint® Printed Baseball Cap didn’t meet expectations. We understand how disappointing it is when a product doesn’t match what was shown or hoped for—especially when it concerns quality, shape, and print size. This is not the experience we want you to have, and we appreciate you taking the time to share your concerns. To help us assess the issue and find the best possible resolution, we kindly recommend replying with clear photos of the cap received, especially highlighting any printing or product quality concerns. Your feedback will be shared with our production team for review and improvement. If this matter is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for assistance. We’re here to help and truly appreciate the opportunity to make things right.