Thank you sincerely for sharing your experience. We’re truly sorry to hear that your VistaPrint® Printed Baseball Caps arrived in poor condition, with all 40 hats crammed into a box and deformed. That’s certainly not the quality or care we aim to deliver, and we understand how frustrating this must have been—especially after placing a large order. Please know that we take packaging and delivery concerns very seriously, and your feedback has already been shared with the appropriate team to help prevent similar issues in the future. It’s insights like yours that help us improve, and we genuinely appreciate you bringing this to our attention. To assist you further, we kindly ask that you reply with photos of the packaging and the affected hats. This will help us assess the situation thoroughly and work with you toward the best possible resolution. If your request is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) anytime. Thank you again for your patience and understanding—we’re here to help and committed to making things right.