Thank you for your review. We are sorry to hear about your deep disappointment with your hat and that you found the screenprint graphic to be horrible. We want to make this right for you immediately. To help us investigate what went wrong with the printing, could you please share a few photos of the hat showing the terrible graphic? We are truly sorry for this experience and look forward to the opportunity to resolve this for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.

Thank you for your review and for sharing your honest feedback. We are sorry to hear about your deep disappointment with your hats and that the black graphic is minimally visible on the blue background. You've highlighted a really important challenge with online design. Darker color combinations, like black on dark blue, can often appear to have more contrast on a bright, backlit computer screen than they do on physical fabric. This can unfortunately lead to the low visibility you've described. However, we absolutely want to help you get a product you can be proud to use for your reunion, and we want to make this right. To help us investigate, could you please share a few photos of the hats showing the visibility issue? We look forward to the opportunity to find a solution for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.

Thank you for your review and for being a loyal customer. We're glad to hear that you think the hats are nice and a great giveaway, and that you're happy with the even better quality this time. We are, however, sorry to hear that the logo is a little off-center on two of the hats. We want to make this right for you. To help us investigate this alignment issue, could you please share a few photos of the two hats with the crooked logos? We appreciate you bringing this to our attention and look forward to resolving this for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/.