Wow your customers with custom small business packaging

Estimated reading time: 5 minutes

Have you ever received a package that popped with color and personality? As a business owner, you no doubt want to recreate that experience for your customers. With thoughtful and creative small business packaging, you can delight customers and potentially give your brand a viral edge in the marketplace.

While packaging serves a fundamental function — to hold product — custom packaging can do so much more for your business. It can differentiate your product, heighten its appeal and elevate its perceived value. It can be a canvas to educate customers and enrich their experience with your brand, while simultaneously protecting your products from damage. And it can cultivate a stronger brand identity for your business.

Take Joella Hogan, owner of Yukon Soaps, who adds a business card to packages with a QR code that links to a bathtime Spotify playlist. When customers buy a bath bomb or other self-care product, they also get a curated playlist to listen to while they kick back and relax. That’s more than just a sale, it’s an experience.

Your small businesses can also enjoy high-value, next-level packaging for your products that dazzles customers and creates richer experiences for them, including stories they share online.

Supercharge your small business packaging

A business owner with a custom product box

Source: @edysgrocer on Instagram

As you investigate packaging options for your products, for both in-store purchases and online orders, think about how you can leverage the social media power of unboxing videos and influencer marketing.

Sure, basic in-store packaging and plain brown boxes are an affordable way to package products when you’re just starting a business. And there are plenty of wallet-friendly ways to make these options stand out, such as custom stickers or colored tissue paper. But once you’ve gotten your company off the ground and have a better definition of your unique brand personality, it’s time to take your packaging to the next level.

Fortunately, there are many simple ways to capture attention, create excitement and make a lasting impression on your customers with distinctive product packaging. Here are a few ideas to get you started.

Build excitement with custom boxes.

Custom-printed mailer boxes and shipping boxes are ideal for retail businesses. Whether you’re sending clothing, art, food, beauty products or toys, personalized mailer boxes enhance your brand and help build excitement for what’s inside.

Custom holiday packaging boxes and inserts

Source: @benkendreams on Instagram

These boxes can feature your company logo, imagery or slogan on the exterior and be secured with packaging tape — maybe with something witty like “Good stuff inside” printed on it. When shipping, you can wrap your product in tissue paper in your brand colors and supply a handwritten card for an added punch of personalization.

VistaPrint Tip

Add a digital touch to your packaging by adding a postcard to every shipment that contains a QR code leading to discounts, social media profiles or other online resources.

Add a personal touch to poly mailers.

Like mailer boxes, poly mailers can similarly be personalized and bring extra flair to your customers’ doorsteps. Ideal for soft goods and apparel, the weather- and tear-resistant poly mailer is a blank canvas to share your brand’s core visual elements. They’re lighter and more budget-friendly than boxes, and double-sided printing can expand your creative potential. You can also include your social media handles to encourage online sharing.

A pile of branded poly mailers

Source: on Instagram

Go bold with paper bags.

If you’re a retail or restaurant operation, customized paper bags can extend your branding beyond your brick-and-mortar presence. When customers carry their leftovers or take-out down the street, they’ll catch the eyes of other pedestrians. Branded bags will also give your business a polished look, and can even double as a gift bag for time-strapped customers at your retail shop. Just have tissue paper on hand to complete the look for your gift-giving patrons!

A person packs a custom take-out bag

Sweeten the deal with stickers and other add-ons.

With all packaging, you can enhance the unboxing experience by including a little something extra. Think: sticker singles with your logo, free samples of a new product, postcards with a handwritten note or business cards with a bounce-back offer. This not only creates a more memorable experience for your customer, but also sparks more dynamic user-generated content should they share the opening of your product on social media.

Custom packaging boxes, stickers and postcards

Source: @glazemepretty on Instagram

Create small business packaging that catches the eye

Your packaging can, and should, do more than simply hold your product. As a key touchpoint, your packaging can inform customers, drive purchase intent and turn shoppers into brand ambassadors by compelling them to share their unboxing videos on channels like YouTube, Instagram and TikTok.

Custom small business packaging can be a powerful ally in your efforts to create positive impressions, differentiate yourself in the marketplace and highlight your brand. You can use your brand’s visual elements and voice across your packaging materials to strike a professional tone and provide a memorable look. For your customers opening the product as well as those watching online, you’ll demonstrate that you care about the details and work to create a dynamic experience.