We’re very sorry to hear that your Wall Flag did not meet your expectations. We understand your concern about the material and the single‑sided print appearing translucent, and we appreciate you taking the time to share this feedback with us. Looking at the product specifications, we’d like to clarify that the flag you ordered was produced as a single‑sided print without grommets. Single‑sided flags are designed to allow light to pass through, which can make the fabric appear see‑through. For richer color saturation and a more opaque finish, we recommend choosing the double‑sided print option with grommets, which is highlighted on the product page as the preferred choice for display. Please also note that the pole is not included with the order, as indicated in the product overview. To help us review this further and explore the best resolution, we kindly ask that you share clear photos of the flag you received. This will allow our quality team to assess the product and ensure your feedback is shared with the relevant team for improvement. If your request is urgent or you’d prefer direct assistance, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center here: https://www.vistaprint.com/customer-care/help-center/ Thank you again for bringing this to our attention. We truly value your input and the opportunity to make this right.