Pets & Animals Note Cards Templates

Thank you for taking the time to share your thoughts with us on the Note Cards. We regret hearing that the outcome was not as expected. However, we are grateful to hear they are still usable. After reviewing your order, we noticed that the flat option was chosen. Please note that we offer two types of note cards: folded and flat. We suggest recreating your design using the folded template and placing a new order in the future. To select the correct option, please use this link: www.vistaprint.com/stationery/note-cards/templates?attributes=fold_folded. In the future, please pay attention to the design options: the folded cards include inside printing, while the flat cards feature backside printing. Additionally, the chosen name will appear in the shopping cart. We hope you find this information helpful.

We truly appreciate you sharing your experience with us. While we are glad to hear that the customer service process itself was smooth, we are very sorry that the notecards still arrived with faded color and nicked corners, even after a replacement. We understand how disappointing that must be, especially after giving us another opportunity to make it right. The issues you described with color quality and damaged corners are certainly not the standard we aim to deliver. To better investigate what may have happened, we kindly ask that you provide clear images of the notecards, including close-ups of the faded areas and the nicked corners. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.