5
Best customer service experience EVER!
Oct 28, 2025 | Tara F. |
Verified Buyer
Ordered invited and RSVPs. Invites ordered exactly as pictured but something was off on the rsvps. The date was not what I had entered, and it included a bunch of random letters and numbers. I knew this wasn’t my mistake. But I also know that glitches can happen. I called customer service and spoke with the nicest gal. For the life of me I cannot remember her name but she was fantastic! She immediately fixed the issue, offered for me to approve it on the website while she was still on the phone, and then gave me expedited shipping. They arrived 3 days later and they were perfect! I am beyond impressed with the customer service we received. It took a small, yet possibly major inconvenience, to a story I’m telling everyone about. I work in customer service so I truly appreciate stand out service. And this was truly top notch!
