The logo hats turned out great!
They are just as they were shown to me when I designed and ordered them.
They were produced and shipped quickly. Will definitely use Vistaprint again!
1
Terrible Embroidery
Aug 11, 2025 | Rory M. | Verified Buyer
Logo embroidery was suppose to be round. It's more oblong and looks awful. Would never give these to my clients.
Response from Vistaprint Customer Care Team:
Thank you for reaching out and bringing the issue with the hat to our attention. We are very sorry to hear that the shape of the design on the hat is not as expected. We'd love to help make things right for you. To help us assist you more effectively, please reply to the email with photos displaying your concern with the hat.
If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/.
5
Customized Hat
Jul 27, 2025 | Gabriella Q. | Verified Buyer
This hat is adorable, such great quality and a fantastic way to promote my business.
5
Great hat
Jun 22, 2025 | Deb R. | Verified Buyer
CALL hat seems good. The quality of printing was very nice.
1
Baseball cap gone wrong. .
Jun 17, 2025 | Greg S. | Verified Buyer
I just received my baseball cap today, and despite the hat being really nice material, and the embroidery being very nicely detailed, there was one major problem. The logo was upside down!
After getting the proof where everything looked great, the hat wasn’t and unfortunately our logo is G, not a B…
Hope they don’t screw up my polo shirt as well!
The only good news is that customer support was really good and is sending me a new hat, but won’t be here till after a big event I was hoping to have it for.
Response from Vistaprint Customer Care Team:
Thank you for your feedback. We're truly sorry to hear about the issue with the embroidery on your baseball cap. We understand how disappointing this must be, especially with your upcoming event. However, we’re glad to know that our Customer Support team was able to assist quickly and has arranged for a replacement.
If you have any concerns about your upcoming polo shirt order, please don’t hesitate to let us know.