We’re truly sorry for the inconvenience caused by the subpar embroidery on your Flexfit Ultrafiber Cap, as well as the issue with the material feeling pressed on one side. We completely understand your frustration, and this is not the experience we aim to deliver. Please rest assured that your feedback has been shared with our quality team for further review. To assist you further, we have contacted you via email to discuss a suitable resolution. We appreciate your patience and look forward to your response.