Thanks for sharing this with us. We’re sorry to hear about this experience, where the stitching quality doesn’t meet expectations. We've completed our check and have confirmed that our care team was able to assist with providing a resolution. If you have any additional product or design-related queries, let us know. We're here to help.

Thank you for your review. We regret hearing that the size of the Port Authority® Sandwich Bill Cap with Striped Closure was smaller than expected, and the quality was poor. We want to assure you that this isn't the typical experience for our customers. Upon further review of your order, we are pleased to see our support team was already contacted, and a resolution was provided for the issue. We recommend that you review our other custom hat styles for best results: www.vistaprint.com/clothing-bags/hats/caps.