Port Authority® Snapback Flat Bill Cap

The quality of the hat itself is really good, which is the only reason for a second star. It seems to be sturdy (although I have not worn it around). However, the embroidery needs improvement. The thread is coming loose in different areas of the design. My logo has stars in it, but the design had dots instead. Lastly, the shipping was VERY poor. I ordered this hat along with a dad cap (also poorly embroidered), they came together SQUASHED! I am a fitted and snap back cap collector, so I know how a hat should be handled. I can tell they tried (it had those plastic air bubbles), but it was not enough to save the hats as both hats were damaged. I periodically order hats from Lids and those hats are usually packaged into separate boxes before being placed in one shipping box. I am saddened by this as I wanted to do a big order of these, but it looks like I am going to have to find another company.