Thank you for sharing your feedback. We're sorry to hear about the quality issues with your Richardson Timberline Corduroy Cap and truly apologize for the inconvenience. Please know that your concerns have been shared with our team for review, and we’re committed to resolving the matter. To assist you further, please reply to this email with a photo of the item received. This will help us find a resolution that meets your expectations. We can process a replacement with the desired changes or explore other suitable options, just let us know how you’d like to proceed. We look forward to your response.