Thank you for taking the time to share your feedback with us regarding the embroidery on your Cap. We sincerely apologize for any disappointment or inconvenience this may have caused. Your account was reviewed, and we found that one of our Care Specialists has assisted you with the concern and then processed a replacement at no cost to you. If you still have the same issues with the replacement, please let us know by responding to this email, and we'll take the necessary actions. Thank you for bringing this to our attention, and we look forward to hearing from you.