Thank you for sharing your feedback with us. We’re glad to hear you like the structure of the hat, but we’re sorry the design didn’t come out as expected and that the logo appears slightly skewed. To help us review this further, could you please reply to this email with a photo of the hat showing the issue? This will allow us to investigate and determine the best resolution. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

Thank you for your review submission. We’re pleased to hear that everything was fine with your order, and we appreciate you sharing your thoughts about your preference in having a non-structured option. We’ll have your comments shared with the appopriate team for review as we are always looking to improve on both our product and service offers.