Thank you for sharing your feedback with us. We’re glad to know you were happy with your original order of the Sportsman Structured Baseball Cap, and we regret that the new batch did not meet your expectations in terms of color consistency and embroidery quality. To better understand the issue and make things right, we kindly ask if you could provide images of both the new batch and the original caps. This will help our team compare them directly and ensure the proper resolution is applied to your order. We appreciate your patience and cooperation, and we’ll do our best to address this concern promptly once we receive the images.

Thank you for sharing your feedback, we’re glad to hear that you’re pleased with the hat’s quality. We apologize for the issue with the embroidered design and understand how disappointing that can be. To help us look into this further, please reply to this email with details of the error, so we can review and assist you accordingly. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/360051220351