Yupoong Five-Panel Classic Trucker Cap

Thank you for taking the time to share your feedback. We're sorry to hear that you were unhappy with your hat order and that it did not meet your expectations. We appreciate the opportunity to better understand what went wrong and ask that you provide us with images of the affected cap along with additional details regarding your dissatisfaction with the product, so that we can work together to resolve this issue. If your request is urgent, and you need an immediate solution, please reach out to our care team via https://www.vistaprint.com/customer-care/help-center.

Thank you for your feedback on the Yupoong Five-Panel Classic Trucker Cap. We’re sorry to hear that while the cap was of great quality and fit, the embroidery was unprofessional and misaligned. This is not typical, and we are happy to make this right. To help us, please reply to this email with a photo displaying the issue. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. We look forward to working with you.

We are sorry to hear that the print on your business cards is too small and does not meet your needs. To ensure your projects always turn out as intended, we recommend that all customers carefully check the preview mode and review the PDF proof provided during the design process before finalizing an order. These tools are the most effective way to set clear expectations for the final print outcome and help avoid issues with scale and readability. In addition, please take note that our automated printing process prints products exactly as they are designed in our system, and it does not include manual layout checks by our staff. Therefore, we encourage you to make any necessary design edits such as increasing font sizes or adjusting the layout to ensure your information is easy to read. Please feel free to place a reorder at your convenience once you have updated your design, and we would be happy to assist if you have any questions during that process. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.