Thank you for sharing your feedback. We’re glad to hear you’re happy with the hat itself. We also appreciate your note regarding the embroidery—online previews can sometimes differ from the final stitched product. Could you send us a photo of the embroidery? Seeing it will help us better understand the issue and improve the experience for future orders. We’ll make sure to pass your suggestion about using a logo or sizing designs up to our team as well. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

We're sorry to hear that the hat was smaller than expected. We understand how disappointing that can be, and we’d like to take a closer look to find the best way to make this right. If you’re able to share a few photos of the hat, including one that highlights the sizing issue, our team can better assess the situation and determine the appropriate next steps. We truly appreciate your time and look forward to resolving this for you.