Thank you for your feedback, we’re glad to hear you like the windbreakers! Based on our checks, the printable area is 4" x 4", and it appears that the logo did not extend to fill the entire print area, which is why it came out smaller than expected. For future orders, you can enlarge your image and text within the printable area to make the logo more prominent while still keeping important elements within the safe margins.

Thanks for your review submission. We’re sorry to hear that the embroidery didn’t meet your expectations. We want to make this right, and we have emailed you details regarding a resolution that has been provided to you. We look forward to assisting with future projects.

We regret to hear that the quality of the windbreaker did not turn out as expected. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the jacket did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We currently offer other types of windbreakers/waterproof jackets on the website. Here's a link you may use to view these options: www.vistaprint.com/clothing-bags/jackets/windbreakers. Feel free to contact us directly for any additional assistance.

Thanks for sharing your review with us. We’re sorry to hear that the fabric didn’t meet your expectations and feels thinner than anticipated. Your comment is valued and will be shared with the appropriate team for review, as we are always seeking to improve on our product and service offers. If you have any additional product design-related queries, let us know. We're here to help.