Waterproof Labels

Thank you for sharing your feedback on your recent Waterproof Labels order. We are deeply grateful for your continued loyalty and thrilled to know you have always been more than satisfied with the marketing materials you order from VistaPrint. At the same time, we completely understand your reaction upon opening your package, and we truly regret that the labels arrived far too small to be usable, especially with a QR code and detailed text that could not function at that scale. Upon reviewing your order, we confirmed that the 0.5" x 0.5" circle size was selected. Because this is the smallest format available, it can feel limiting when a design includes intricate artwork, text, or a QR code, which requires a specific minimum footprint to scan properly. Furthermore, our team noted that the outer circular text details in your uploaded file appeared less sharp, which contributed to the readability issue at such a micro size. While our design studio preview tool updates automatically when you adjust size and shape to help visualize the layout, we understand how the ordering process can make physical dimensions tricky to gauge on screen. For future projects, choosing a larger dimension will give your artwork the room it needs to perform. Our product page at https://www.vistaprint.com/labels-stickers/labels/waterproof offers seven additional sizes, including formats from 1.5" x 1.5" up to 5" x 5". Updating your artwork with larger text or selecting one of these bigger sizes will ensure that your message remains sharp and your QR code scans effortlessly. We take your feedback seriously and have shared your input with our product and design teams for review and improvement, particularly to help improve scale awareness in our design studio. We are committed to helping you find the best solution, and our team is always glad to assist. If you would like guidance in selecting the right size or adjusting your artwork before your next order, our Customer Support team is available at 1-866-207-4955 or through our Help Center at https://www.vistaprint.com/customer-care/help-center/ for real-time assistance. We truly value your business and look forward to delivering the quality you have always known on your upcoming projects.