Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointment caused by the print area on the Rover Insulated Camp Mug not meeting your expectations. This is not the VistaPrint experience we strive to deliver, and we understand how important it is for your products to look as envisioned. We’d greatly appreciate it if you could share clear photos of the printing quality errors you noted so that we can better understand the issue and work with you to find the best resolution possible. Additionally, we will ensure your feedback regarding the print area and overall design is shared with our product development team for review and improvement. Please know that we’re here to assist you further and remain committed to addressing your concerns. We hope to have the opportunity to regain your trust and provide a better experience in the future.