Golf Balls - Case of 12

We sincerely regret that the print size on your Golf Balls did not meet your expectations, and we appreciate you bringing this to our attention. We understand how important clarity and readability are, especially when the proof appeared clear, but the final product was difficult to read. Upon reviewing your order, we found that the uploaded artwork contained an intricate logo with too many text details that exceeded the available design area, making them appear much smaller than intended. The design area specifications for this product are 0.63" x 0.63". While the online preview provides a visual representation, it does not fully account for the final printed outcome, which may have contributed to the issue you experienced. To enhance legibility, we highly recommend updating your artwork and ensuring details are appropriately scaled to fit the actual product size once manufactured. If you need assistance refining the design, our team would be happy to guide you through best practices to achieve optimal results. We truly appreciate your time and feedback, and we hope you feel our sincere commitment to helping you. For future orders, if you have further questions or need assistance before completing your order, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center at https://www.vistaprint.com/customer-care/help-center/ for real‑time support. Your trust means a great deal to us, and we are committed to making this right. Thank you again for sharing your experience, and we look forward to supporting you with future projects that reflect the quality you expect.

We are truly sorry that the logo did not turn out as you expected. We want to let you know that in your submitted design, the logo reached all the way to the edges of the design area. Because of that layout, the logo may look smaller in the final print than you anticipated. If you would like to make adjustments, perhaps changing to a more square layout or resizing the logo, please feel free to reach out. We will be happy to assist you in updating the design to your satisfaction. If you need immediate assistance, please contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center/. Thank you again for your patience and for giving us the opportunity to make this right.