We’re truly sorry to hear about the disappointing print quality of your Parking Signs. This is not the VistaPrint experience we want you to have, and we understand how frustrating it must be—especially when you’ve taken care to submit a high-quality vector image. Thank you for providing photos as a reference. After closely reviewing your submitted design using our editor (zoomed in to 300%), we noticed that the text and image lacked sharpness, which likely contributed to the pixelation. We also sincerely apologize for the double printing and ink-related issues you observed—your feedback is being shared directly with our production team for review. As a gentle reminder, our printing system is fully automated and prints the file exactly as submitted. Any resolution or clarity issues present in the artwork will carry through to the final product. To help ensure crisp results in future orders, we recommend: - Submitting high-resolution artwork with clean, sharp font edges - Using the zoom feature in the design editor to preview how details will appear at full size (especially for larger formats like 12" x 18") - Generate a PDF proof before finalizing your order to verify clarity and layout Since this was your first order with us, we’d love the opportunity to make things right. You’re welcome to revise your design by visiting My Projects and uploading an updated version. Once you’ve responded to this review with the revised file, we’ll be happy to offer a one-time courtesy replacement to ensure your signage meets your expectations. If your request is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for assistance. Thank you again for bringing this to our attention—we’re here to support you every step of the way.