Thank you for letting us know about the smudging issue you experienced. We’re sorry the item didn’t meet expectations. To make this right, we’ve processed a replacement at no cost to you under the same order number. You’ll receive an email with tracking details once it has shipped. Please feel free to dispose of or recycle the item you originally received. You can be assured that your feedback will be shared with the relevant team for improvement. We hope you feel our genuine intentions to make things right.