Self-Inking Stamps

Thank you for leaving your review and sharing your detailed feedback with us. We acknowledge your response and are sincerely sorry to learn that you were unable to get a clean print from your stamp, even after adding ink refill. We understand how disappointing this experience must be, especially when you were excited to use it. To help us investigate this issue and provide you with a proper resolution, could you please reply directly to this email and share a few photos or images of the stamp and the printed impression showing your concerns? Once we review these details, our team will gladly assist you further. We appreciate your patience and look forward to resolving this for you.

Thank you for leaving your review and sharing your feedback with us. We acknowledge your response and appreciate you bringing this to our attention. As disclosed on the product page, your self-inking stamp comes with a blank index label for this exact purpose. To create your top display, simply remove the blank paper label from the top clear cap, stamp your design onto it, and slide it back into the display window. This allows you to easily identify your design and see which side is right-side up before stamping. We recommend checking these product details and tips on the product page for future orders to ensure all expectations are set and you get the best experience out of your items. We appreciate your business and feedback. If you have any questions or need help setting up your stamp label, please feel free to reach out—we are always happy to help.

Thank you for sharing your feedback, and we are genuinely sorry to hear that your Self-Inking Stamps did not meet the standard of quality you expected. We completely understand how concerning it is to receive a custom stamp with an imprint so small that it can barely be seen or read, and this is certainly not the VistaPrint experience we strive to provide. We are glad to confirm that upon reviewing your account, a support representative has already assisted you and taken the necessary steps to address your concern. A replacement order is currently in production to resolve this issue and provide you with a clear, legible impression. Because this replacement is handled directly under your original order number, you will not receive a standard automated email confirmation; however, you will receive a separate email containing tracking details as soon as the package ships so you can monitor the delivery. You can also monitor its progress anytime through your Order History at https://www.vistaprint.com/oh/ once it is on the way. Your feedback has been shared directly with our product and design teams to support ongoing quality improvements, particularly regarding imprint scaling and preview clarity. We are deeply grateful for your patience and continued trust, and we appreciate you allowing us the opportunity to make this right.

We're sorry to hear that you're unable to use the stamp ordered as there was an issue with the spacing of the information. As a courtesy, we'll be happy to help with getting item replaced with the correct spacing if you would go ahead and make the edits and save the updated design. Please let us know once you've done so.