Frosted Business Cards Templates

We are sincerely sorry to hear about the frustration regarding the readability of your frosted business cards. We understand how disappointing it is when the physical product doesn't match the digital proof you approved, especially when it results in the additional expense of a re-order. To help us investigate what happened with the print and the legibility of your design, please respond to this email with a few clear images of the cards you received. Having these photos will allow our quality team to review the contrast of the text against the frosted finish and compare it to your original design. Once we receive those images, we will look into your order details and work toward a resolution to help make this right. We look forward to hearing from you soon.

We appreciate your feedback and are glad to hear that overall your frosted business cards met your expectations. After reviewing the submitted design, we noted that the QR code artwork was blurry and pixelated, which impacted the scanning process in the final print. Also, we attempted to scan the QR code from our end and were unfortunately unable to do so due to the low-resolution file quality. For the best possible results, we recommend using high-resolution files with a minimum of 300 DPI, particularly for important functional elements such as QR codes. To help prevent similar issues in the future, we strongly encourage reviewing the on-screen preview and downloading the PDF proof before finalizing an order, as this can help identify visibility and clarity concerns in advance. Furthermore, we offer professional design services where our graphic design team can help improve and enhance file quality for better print results. Simply submit your request via this link and pay the applicable fees: https://www.vistaprint.com/design A revised version will typically be shared within 24 to 48 hours by email, and you will have the opportunity to request additional adjustments if needed before placing a new order at your convenience. We appreciate you bringing this matter to our attention and hope this information helps for future orders. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.

We regret to hear that you're not happy with your business cards order as you're unable to see the information on the product. We can understand your disappointment and will be happy to see how best we can help with this. To do so, please reply with a photo showing how the print turned out on the cards.