Port Authority® Garment Washed Cap

Thank you for your review. We’re sorry to hear of your dissatisfaction with your recent order, as the cap arrived with noticeable creasing and didn’t hold its shape as you expected. We would recommend considering our other hat options that provide a more structured feel than the cap you ordered, which makes note of its unstructured design on the product page. We recommend that, for future orders, the product details and dimensions be reviewed to ensure that the product meets your expectations before processing your order. We have completed our checks and have emailed you details related to the resolution that has been provided to you. We look forward to assisting with future products of interest.

Thank you for sparing the time to share your experience with us through your review. We are pleased that you are happy with the quality of the hat, but we regret to hear that the logo did not turn out well. We are happy to look into this for you. To help us assist you more effectively, please reply to the email/message with photos displaying the concern. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/