Response from Vistaprint Customer Care Team:
Thank you for taking the time to share your feedback with us. We deeply regret to hear that the fit for the cap did not meet your expectations. We are also sorry to hear that the embroidery thread color does not match your brand color. We can make recommendations for structured caps that will be more suitable as well as a thread color that better matches your brand. While we cannot change the 2" x 1.5" placeholder size on this Sport-Tek® Flexfit® Performance Solid Cap, we can recommend options with larger placeholder. We note that contact was made to Customer Service after this review was shared and that a favorable resolution was given.