Thank you for your feedback. We’re glad to hear you’re happy with the Yupoong Classics™ Snapback Cap quality and embroidery. We’re sorry to learn that the style wasn’t exactly what you were looking for. For future orders, we recommend reviewing the product specifications on the product page to ensure the style and fit meet your expectations. We value your patience and understanding and appreciate the opportunity to assist you.

Thank you for sharing your review. We're pleased that the embroidery on the Yupoong Classics™ Snapback Cap looks top-notch. However, we regret hearing that the quality wasn't as expected. We would like to investigate this further, so we can assist you better. Could you please reply to this email with a photo that highlights the quality concern? We appreciate your cooperation and look forward to hearing from you soon.

Thank you for your feedback — we truly appreciate you taking the time to share your experience. We’ve reviewed your account and can confirm that one of our Care Specialists has already assisted you with this concern and has taken the necessary actions on your order. If there’s anything else we can do to support you, please don’t hesitate to reach out. We’re here to help.