Thank you for sharing your feedback on your recent purchase of the Carhartt® Duck Vests. We’re pleased to hear that the embroidery met your expectations, but we’re very sorry to learn that the material felt too firm and the fit was a little snug. We understand how important comfort and flexibility are, and we’d like the opportunity to assist you further. To help us review this in detail and provide the best resolution, we kindly ask that you reply with photos showing the fit and material concerns, along with the affected sizes and quantities. This will enable our team to thoroughly investigate and work closely with you to address the issue. In the meantime, we invite you to explore our full range of Custom Vests: https://www.vistaprint.com/clothing-bags/jackets/vests, which includes different styles and fits that may better suit your preferences. Please be assured that your feedback has already been shared with the relevant team as part of our ongoing efforts to improve product quality and customer experience. If this matter is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955. Alternatively, you can visit our Help Center at https://www.vistaprint.com/customer-care/help-center/ for immediate assistance. We truly appreciate your input and look forward to helping make this right.